Introduction
Aged Care Complaints Resolution Scheme
Aged Services Association
Australian Nursing Homes and Extended Care Association (NSW)
Blue Hills Manor
Camden Downs Retirement Village
Carrington Retirement Village
Frank Whiddon Masonic Homes
General Information
Hostel Care
Hostels in Macarthur
Macarthur Accommodation System
Nursing Homes
Nursing Homes in Macarthur
Nursing Homes in Liverpool
Nursing Homes in Fairfield
Nursing Homes in Bankstown
Nursing Homes in Southern Highlands
Retirement Village Association NSW
Introduction
If an elderly person can no longer manage safely at home, even with the intervention of
services, they may need to consider a move to a nursing home or hostel. Before admission
to a nursing home or hostel you must contact the Macarthur Aged Care Assessment Team for
an assessment and advice on whether residential care is appropriate to consider. The Aged
Care Assessment Team is responsible for assessing and approving eligibility for entry to
residential care.
Macarthur Aged Care Team
Camden Hospital
PH: 4654-6322
Aged Care Reforms have introduced a number of changes to the way nursing homes and
hostels operate. Briefly these are some of the changes:-
- Nursing Homes and Hostels will generally be termed Aged Care Facilities. The paperwork
for approving a persons suitability for entry into an aged care facility is termed a 2624
form. Approval may be given for "high" care or "low" care.
- There are three main types of payments you may be asked to make for this care:
- A daily care fee
- An additional (income tested) care fee
- An accommodation bond - for hostel level residents OR
- An accommodation charge - for nursing home level residents.
- The fees and charges you may be asked to pay are determined by your level of care and
your income.
- Full pensioners will pay a daily care fee which is covered by the pension ($22.25 per
day 1999 figures)
- Part pensioners will pay the daily care fee plus an additional income tested care fee
(average $3.60 - maximum $13.28 per day 1999 figures)
- Non pensioners will pay a higher daily care fee ($27.80 in 1999) plus an additional
income tested care fee (average $11.90, maximum $38.95 in 1999)
Nursing Homes
A 2624 form marked "high level" care means a person is approved for nursing
home level care. Nursing homes are for elderly people who have higher needs and require 24
hour nursing and personal care.
An accommodation charge is an amount you may be asked to pay when you enter nursing
home level care. This is on top of your daily care fee.
The accommodation charge must be arranged and agreed to in writing between you and the
nursing home.
The accommodation charge is determined by your assets. If you have assets of less than
$24,000 you will not have to pay a charge. A sliding scale applies to determine the amount
payable. The maximum accommodation charge is approximately $12 per day (1999 figures). For
married couples half the combined assets are counted.
No one will be asked or forced to sell their home. However selling or renting out your
house may need to be an option for some to consider. A person's home is protected and not
counted as an asset, if at the time of entry to an aged care facility the home is occupied
by a spouse, dependent child, close relative or care giver who has resided with you for
the previous five (5) years.
A choice may be made to rent the family home to pay the accommodation charge. The
rental income is exempt from income testing for both daily care fees and pension purposes.
In this case, the family home may also be exempt from the Pension assets test.
Nursing Homes in Macarthur
| ** Carrington Nursing Home |
90 Werombi Road
Camden NSW 2570 |
(02) 4659 0590 |
| Kilbride Nursing Home |
70 Glendower Street
Rosemeadow NSW 2560
Email: kilbride@planet.net.au |
(02) 4621 1424
Fax: (02) 4621 3111 |
| Camden Nursing Home |
78 Old Hume Highway
Camden 2570 |
(02) 4655 2531 |
| ** Frank Whiddon Masonic Homes |
81 Belmont Road
Glenfield NSW 2167 |
(02) 9827 6600
(02) 9827 6666 |
| Queen Victoria Memorial Hospital |
615 Thirlmere Way
Picton NSW 2571 |
(02) 4683 6900 |
| ** indicates will accept dementia patients |
Nursing Homes in Liverpool
| Liverpool Nursing Home |
155 Elizabeth Dr
Liverpool |
(02) 9602 5891 |
| ** Elizabeth Drive Aged Care Centre |
173 Elizabeth Dr
Liverpool |
(02) 9602 9044 |
| Bossley Park Nursing Home |
52 Quarry Rd
Bossley Park |
(02) 9610 6200 |
| ** Hammondville Nursing Home |
Judd Av
Hammondville |
(02) 9825 5000 |
| Canley Vale Aged Care Centre |
47 Freeman Av
Canley Vale |
(02) 9728 1200 |
| ** Scalabrini Village |
Edmondson St
Austral |
(02) 9606 0477 |
| ** indicates will accept dementia patients |
Nursing Homes in Fairfield
| Canley Vale Aged Care Centre |
47 Freeman Av
Canley Vale |
(02) 9728 1200 |
| Fairfield Nursing Home |
125 The Crescent
Fairfield |
(02) 9728 1144 |
| ** Lansdowne Nursing Home |
25 Lovoni St
Cabramatta |
(02) 9728 6210 |
| ** St Sergius Nursing Home |
1 Gilbert St
Cabramatta |
(02) 9727 9828
or (02) 9727 9844 |
| ** Villawood Nursing Home |
Normanby St
Fairfield |
(02) 9724 7377
www.hardinursinghomes.com.au |
| Nyora Gardens Aged Care Centre |
11 Nyora St
Smithfield |
(02) 9755 0444
or (02) 9755 7333 |
| ** indicates will accept dementia patients |
Nursing Homes in Bankstown
| Amity at Greenacre |
285 Hume Hwy
Greenacre |
(02) 9709 6101 |
| Amity at Narwee |
59 Karne St
Narwee |
(02) 9584 9522 |
| Bamfield Nursing Home |
101 Chappell Rd
Bankstown |
(02) 9709 6166 |
| ** Bass Hill Nursing Home |
119 Robertson Rd
Bass Hill |
(02) 9644 6122 |
| Belmore Nursing Home |
27 Redman Pde
Belmore |
(02) 9718 4990 |
| ** Berala Nursing Home |
15 St Johns Av
Berala |
(02) 9644 9226 |
| ** Canberra Nursing Home |
21 Mary St
Lidcombe |
(02) 9649 8829 |
| ** Canterbury District Nursing Home |
20 Albert St
Campsie |
(02) 9787 4184
or (02) 9789 3821
or (02) 9789 3823 |
| ** Casa Mia Aged Care Centre |
28 Alma Rd
Padstow |
(02) 8707 6000 |
| ** Rose More Convalescent Home |
18 Kinsgrove Rd
Belmore |
(02) 9718 6156 |
| Yagoona Nursing Home |
253 Cooper Rd
Yagoona |
(02) 9796 8785 |
| ** indicates will accept dementia patients |
Nursing Homes in Southern Highlands
| Abbey Nursing Home |
Range Rd
Mittagong |
4871 1085 |
| ** Harbison Care Nursing Home |
Charlotte St Burradoo 2576 |
(02) 4862 9700 |
| Linkside Nursing Home |
Bundanoon |
(02) 4883 6066 |
| Kenilworth Nursing Home |
Kangaloon Rd Bowral |
(02) 4861 2622
www.thompsonhealthcare.com.au |
| ** indicates will accept dementia patients |
Retirement Village Association NSW
Provides information to members of the public considering a move into a retirement
village. A free comprehensive book available listing accredited villages in NSW and ACT.
Training courses and seminars for members on current industry news. Accreditation program
available.
Unit 3/17 Burwood Rd Burwood 2134
Phone: (02) 9747 4732
Fax: (02) 9744 1557
Freecall: 1800 240 080
Email: jboik@ozemail.com.au
Website: www.retirementvillagensw.com.au
and www.rva.com.au
Aged Services Association of NSW & ACT
The ASA is the peak body representing religious, charitable and community based
providers of aged services in NSW and ACT. Ninety per cent of these providers belong to
ASA. Services offered include policy and advice on best practice in the areas of
industrial relations, human resource management, legislative compliance, organisational
change and financial management.
The ASA offers an extensive training program, ensuring member organisations are able to
upgrade skills and keep abreast of ongoing changes in aged services. ASA offers advice and
encouragement to members to help them achieve best practice in compliance with the
legislation governing aged services, including the Aged Care Act 1997, NSW Retirement
Villages Act 1999 and the ACT Code of Practice for Retirement Villages.
Aged Services Association of NSW & ACT
Level 3, 9 Blaxland Rd
Rhodes NSW 2138
PO Box 3124 Rhodes NSW 2138
Freecall: 1800 424 770
Phone: (02) 9743 4066
Fax: (02) 9743 4556
Email: mail@agedservices.asn.au
Website: www.agedservicesassociation.com.au
Australian Nursing Homes and Extended Care Association (NSW)
ANHECA (NSW) promotes quality services, support and representation within the aged care
industry, and strives to improve the political, economic and scoial environment in the
industry operates.
ANHECA (NSW)
Level 8, 418A Elizabeth St
Surry Hills NSW 2010
PO Box 7 Strawberry Hills NSW 2012
Phone: (02) 9212 6922
Fax: (02) 9212 3488
Email: admin@anhecansw.net.au
Website: www.anhecansw.net.au
Blue Hills Manor
Tulich Av, Prestons 2170
Phone: (02) 8784 2400
Fax: (02) 8784 2499
Website: www.bluehillsvillage.com.au
Camden Downs Retirement Village
Self care accommodation for older people.
31 Crookston Dr, Camden NSW 2570
Phone: (02) 4655 1632
Fax: (02) 4655 3112
Email: camdendowns@bigpond.com.au
Carrington Retirement Village
Non profit, public benevolent institution providing self care, hostel and nursing home
accommodation for aged persons, dementia unit. Includes Carrington Nursing Home, Mary
McKillop Hostel and Paling Court Hostel.
Carrington Centennial Nursing Home
Accommodation for frail aged and developmentally disabled persons. Paramedical servics are
available.
Community Care Program
Provides personal care and support services for frail aged persons in clients homes
throughout the Macarthur area.
Community Aged Care Packages
Available 7 days a week, up to 7 hours a week, fee dependent on clients ability to pay.
Contact (02) 4655 0335.
90 Werombi Rd, Grasmere 2570
PO Box 269 Camden 2570
Phone: (02) 4659 0590
Fax: (02) 4555 1984
Email: carrington@carringtonrv.org.au
Website: www.carringtonrv.org.au
Frank Whiddon Masonic Homes
Self care, hostel and nursing home accommodation for the aged.
81 Belmont Rd Glenfield 2167
Locked Bag 8, Minto BC 2565
Phone: (02) 9827 6666
Fax: (02) 9829 1516
Website:
www.fwmh.com.au
Macarthur Accommodation System
Provides community based supported accommodation for adults with an intellectual
disability and provides training in daily living skill and social skills for residents.
4/67 Jacaranda Av Bradbury
PO Box 1107 Campbelltown
Phone: (02) 4628 0370
Fax: (02) 4628 0151
Hostel Care
A 2624 form marked "low level" care means a person is approved for hostel
level care. Hostels provide some assistance with personal care but are for people who
maintain some degree of independence with daily living.
- If you enter hostel level care you may be asked to pay an accommodation bond. This is on
top of your daily care fee.
- An accommodation bond is an amount of money, like an interest free loan, payed to the
aged care facility.
- Most of the money is refunded if you leave and the government takes no part of the bond.
- Aged care facilities may keep, from the bond, up to $2,600 each year for up to five
years.
- There is no fixed amount for an accommodation bond. However you cannot be charged a bond
which would leave you with less than $24,000 in assets.
- Accommodation bond lump sums are counted as non financial assets by Centrelink and
Veteran's Affairs asset tests and no income is deemed from them.
Hostels in Macarthur
| Carrington Retirement Village |
Werombi Road
Camden NSW 2570 |
(02) 4655 0330
or (02) 4655 2100 |
| Camden House |
78 Old Hume Highway
Camden NSW 2570 |
(02) 4655 2511 |
| Frank Whiddon Masonic Homes |
81 Belmont Road
Glenfield NSW 2167 |
(02) 9827 6661
or (02) 9827 6666 |
| Russian Village |
30 Smith Street
Kentlyn NSW 2560 |
(02) 4625 1907 |
| Estonian Village |
Estonian Road
Thirlmere NSW 2572 |
(02) 4681 8566 |
General Information
- Concessional residents are full or part pensioner's who have not owned their own home in
the past two (2) years and who have assets of less than $24,000 (or $48,000 for a couple).
- Concessional residents only pay the daily care fees.
- All aged care facilities (hostels and nursing homes) must have a number of concessional
places for people who are unable to pay an accommodation payment (bond or charge). All
facilities must take a minimum number of concessional residents and they receive an extra
government subsidy to cover their care.
- Centrelink and Department of Veteran's Affairs conduct income testing (for daily care
fees). They do not do assets testing (accommodation payments) - this is individually
negotiated with the aged care facility.
For further information on nursing homes or hostels contact:-
Nursing Home and Hostel Information Co-ordinator
Macarthur Aged Care and Rehabilitation Service
Camden Hospital
PH: 4654-6322
Aged Care Complaints Resolution Scheme
The Scheme is available to anyone who wishes to make a complaint about an aged care
service. This might include residents of nursing homes and hostels, their families, staff,
people receiving community aged care packages or anyone else. Complaints can be made
anonymously or confidentially if required.
The Scheme is a free and independent service run by the Federal Department of Health and
Ageing. The focus of the Scheme is on resolving your complaints. A complaint may be about
any aspect of an aged care service that you think is unfair or which maked you
dissatsified with the service.
You can make a complaint either by telephone on 1800 550 552 during business hours or in
writing to:
Aged Care Complants Resolution Scheme
C/o Department of Health and Ageing
GPO Box 9848
Sydney NSW 2001
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